Privacy Policy

Altash Ltd Ltd are a UK consultancy, development and hosting company, Limited Company Number 03673748.

Our primary website address is www.altash.co.uk. This privacy policy explains how we use any personal or company information we collect about you when you purchase services from us or use this website.

What information do we collect about you?

We collect information about you when you contact us via phone, email or our website when you place an order for our services, including domain name registration and hosting.

Although we store billing and invoice details, including the payment details of transactions, where a service from us is paid for with a credit or debit card, we do not store those credit and debit card details: they are passed to our payment processor PayPal solely for the purposes of processing the payment.

We may also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information can be enhanced through the use of cookies.

How will we use the information about you?

We collect information about you to process your order, provide the required services, send you invoices and to pass to third-party registrars (such as Nominet for .uk domain name registrations).

We may email or contact any existing customer about the services we provide to them, and with updates on other additional services we provide that may be of use or interest to them. Any customer can opt out of additional service contacts at any time through the use of unsubscribe links or by contacting us directly.

Altash Ltd will only share the details of our customers as required to provide the customer with their requested services, or as directed to do by law. We do not share any of your information with other organisations for marketing purposes.

When we store information electronically about customers it is on both physically and electronically secure servers with no access to non-Altash Ltd staff.

Marketing

You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us and tell us so.

Access to your information and correction

You have a right to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information, please email or write to us.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information from our files that you think is inaccurate.

Website tracking

We do not use cookies or track individuals using our main website, although we do use non-Cookie tracking to provide aggregate website usage data that cannot identify the actions of any particular user.

We do not use third party services on our website that set cookies.

Other websites

Our website contains links to other websites, including those of a number of our clients. This privacy policy only applies on this website and for Altash Ltd, so when you link to their websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under review and will update this page as required. This policy was last updated on 10 February 2015.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

  • by using our Contacts page
  • by post to Altash Ltd, 50 High Street, Hungerford, RG17 0NE